Everything you need to know about our banking services
GTF-GROUP is a modern digital bank that offers a full range of banking services including accounts, cards, transfers, and loans. We combine the security of traditional banking with the convenience of digital technology.
Yes, GTF-GROUP is a fully licensed and regulated financial institution. We are authorized to provide banking services and your deposits are protected up to €100,000 under the deposit guarantee scheme.
GTF-GROUP currently operates in 30+ European countries. We are continuously expanding our services to new markets.
We offer fee-free banking, instant account opening, real-time notifications, advanced security features, and 24/7 customer support - all through our intuitive mobile app and web platform.
Opening an account takes just minutes. Download our app or visit our website, provide your personal information, verify your identity with a photo ID, and your account will be ready to use.
You need a valid government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement from the last 3 months).
Yes, you can open multiple accounts for different purposes like savings, joint accounts, or business accounts. Each account type has its own features and benefits.
You can close your account anytime from the app settings or by contacting customer support. Make sure to transfer any remaining balance before closing.
We offer virtual cards (instant), standard debit cards, premium metal cards, and business cards. Each comes with different benefits and limits.
Virtual cards are available instantly after account opening. Physical cards are delivered within 5-7 business days for standard shipping or 2-3 days for express delivery.
Yes, all our cards work worldwide wherever Mastercard is accepted. We offer competitive exchange rates and low foreign transaction fees.
You can instantly freeze your card from the app. If it's lost permanently, you can order a replacement card with just a few taps.
Go to the Transfers section in your app, enter the recipient details or select from your contacts, enter the amount, add a reference, and confirm. It's that simple!
Standard accounts can transfer up to €50,000 per day. Premium accounts have higher limits. You can request limit increases based on your needs.
You can send money to any country in the SEPA zone instantly. International transfers are available to 180+ countries worldwide.
Yes, you can set up recurring transfers for regular payments like rent, subscriptions, or savings. Choose daily, weekly, monthly, or custom frequencies.
Your money is protected by bank-grade security, 256-bit encryption, and is insured up to €100,000 under the European deposit guarantee scheme.
2FA adds an extra layer of security by requiring a second form of verification (like a code from your phone) in addition to your password.
We use AI-powered fraud detection, real-time transaction monitoring, and instant notifications. You can also freeze your card instantly if you notice suspicious activity.
Immediately freeze your card in the app and contact our security team. We're available 24/7 and will investigate and resolve any fraudulent transactions.
Our standard account is completely free with no monthly fees. Premium accounts have a small monthly fee but come with additional benefits like higher limits and priority support.
We offer free ATM withdrawals up to €200 per month. After that, there's a small fee of 2% per withdrawal. Premium accounts get unlimited free ATM withdrawals.
SEPA transfers cost just €0.50. International transfers have competitive rates starting from €5, which is much lower than traditional banks.
We offer real exchange rates with a small transparent markup of 0.5% on weekdays and 1% on weekends. No hidden fees!
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